Frequently Asked Questions

  • Question: What time can I pick up the R.V?

    Answer: Ride the West knows you want to get going so if you have booked an early vacation you can pick up the R.V the night before if the vehicle is ready/available. If not, pick-up times are between the hours of 11:00 am and 4:00 pm. An appointment is necessary to minimize your wait-time.

  • Question: Who is going to show me how to operate the R.V?

    Answer: After the paperwork is completed an orientation will take place get you familiar with your R.V including how to work everything inside (down to the DVD player) as well as how to navigate using the side mirrors. This procedure will take 30-45 minutes. You can also visit this You Tube video site which goes over an orientation

  • How do I get all my stuff to the RV to take with me (especially
    if I’m from out-of-the-country)?

    Answer: You can have any/all of your items sent FedEx, UPS, DHL etc. We will sign for them and load them into your R.V. (The more you ship, the less you will have to carry on the plane or pack in the car). After your vacation, we will place items back in their boxes and have them returned to your home(via shipper of your choice, with your own return label).

  • Question: Is it difficult to get help on the road if a breakdown

    Answer: Every motorhome is completely serviced between each rental and receives a complete maintenance and safety inspection. We are open Monday through Friday from 9:00 AM to 5:00 PM MST and can be reached by phone in case of any unforseen emergency. You can also purchase additional roadside protection.

  • Question: What should we know about campgrounds?

    Answer: Make reservations early and be sure to provide all the specifics of the motor home you will driving.

  • More Frequently Asked Questions to Come